Practice vs Process

High-performance teams probably need both. When should you leverage Practice more? When should you rely on Process?

The What

Practice: flexible & continuous improved ➡ innovation

Process: well-defined & repeated steps that achieve a predictable result ➡ operation

The How

Be more descriptive

• Give them a problem

• Provide more context

• Explain the WHY

Be less prescriptive

• It is hard to document unknownor uncertain things

• It is awesome to give the team a problem to solve ❤️

• It is great to give the team a solution to implement 😀

• It is ok to give the team implementation instruction 👌

Be supportive

• Encourage your team to talk to people if there are questions

• Encourage your team to support each other and recognise their supports

• Bring some certainty to your juniors to reduce their anxiety

Process vs Chaos

• Chaos isn't always a negative thing. It can be important for innovation.

• Process improves operational efficiency for repetitive workflows

• Know how to live in an environment that may have some chaos

✅ Exceptions

• Deal with tight deadlines

🔴 Red Flags

• Developers have to attend lots of meetings

• A small team has a heavy process

📜 Tips

• Give a fish if you absolutely have to

• How to fish whenever you can

• High potentials only need some hints

🕳️ Pitfalls

• Write an essay on the Trello card or Jira ticket

• Your task like an IKEA assembly instruction

Refs

• High-performance team-building in the future of work