People Handbook
  • 👋Introduction
  • Team
    • Define Ownership Mentality
    • Identify High Performers
    • Maximise Potential
    • Push Beyond Perceived Limits
    • Raise The Bar
  • Feedback
    • Feedback For Ownership
    • Identify Insecure Vibes
    • Positive Behaviour Changes
    • Receive Feedback
  • Challenges
    • Derisk Your Work
    • Develop Healthy Paranoia
    • Learn From Past Experiences
    • Uncover Deeper Intent
  • Communication
    • Avoid Incepting Negative Ideas
    • Share Context
    • Share Right Level Of Detail
    • Trim Unnecessary Backstory
    • Use Accurate Language
    • Use Signposting
  • Discussion
    • Answer The Right Question
    • Disagree And Commit
    • Handle Non Stop Talkers
    • Interrupt Respectfully
  • Stakeholder
    • Get An Enthusiastic Yes
    • Understand Power Dynamics
    • Understand Social Capital
    • Work Requests
  • Strategy
    • Handle Rejections
    • Intellectual Honesty
    • Sharpen Analytical Thinking
    • Sharpen Mental Models
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  1. Communication

Use Signposting

Placeholder

  • General Signposting: Memo level: Headers, subheaders, toggles, paragraphs, and white space. Paragraph level: Topic sentences, bullet points, and numbered lists. Sentence level: Transition words or intentional sequencing of words within a sentence

  • Emotional Signposting: when conveying potentially sensitive information. By setting the emotional tone, providing clues about whether information is positive, negative, or neutral. "Good news...", "Unfortunately..."

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Last updated 6 months ago